Privacy & Trust
Privacy Policy
Last updated: June 2025 | Brush & Blush Salon, Indiranagar, Bengaluru
1. Who We Are
Brush & Blush Salon (“we”, “our”, or “us”) is a beauty salon located at No. 167, Ground Floor, 2nd Cross, 4th Main Rd, 2nd Stage Indiranagar, Bengaluru – 560071, Karnataka, India. We operate the website at brushandblushsalon.in and use WhatsApp Business to communicate with clients.
For any privacy-related queries, you may contact us at:
Phone / WhatsApp: +91 99600 97903
Address: No. 167, 2nd Cross, 4th Main Rd, 2nd Stage Indiranagar, Bengaluru – 560071
2. Information We Collect
We may collect the following categories of personal information:
Contact details — name, phone number, and WhatsApp number when you message us or book an appointment.
Appointment information — preferred services, date, time, and any special requests you share with us.
Communications — messages exchanged via WhatsApp Business or any inquiry form on this website.
Usage data — anonymised data such as pages visited and browser type, collected automatically via analytics tools (e.g. Google Analytics) to help us improve our website.
We do not collect payment card details directly. Payments and bookings made through third-party platforms (such as Cherry Glitz) are governed by those platforms’ own privacy policies.
3. How We Use Your Information
We use the information we collect to:
Confirm and manage your appointment bookings.
Respond to your enquiries and provide customer support.
Send appointment reminders or follow-up messages via WhatsApp (only to clients who have initiated contact with us).
Improve our website and services based on anonymised usage analytics.
Comply with applicable legal obligations.
We will never use your information to send unsolicited marketing messages. Any promotional communication will only be sent with your prior consent and will include an easy opt-out option.
4. WhatsApp Business
We use WhatsApp Business to communicate with clients regarding appointments and enquiries. By messaging us on WhatsApp, you consent to communication via that platform. Your WhatsApp conversations are subject to Meta’s (WhatsApp’s) own Privacy Policy.
We only message clients who have first contacted us or explicitly opted in to receive communications. We do not use automated bulk messaging or add clients to broadcast lists without consent.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to any third party. We may share data only in the following limited circumstances:
Service providers — trusted third-party tools we use to operate our business (e.g. booking platforms, analytics). These providers are bound by confidentiality obligations.
Legal requirements — when required by law, court order, or governmental authority.
Business transfer — in the unlikely event of a business merger or sale, your information may be transferred as part of that transaction with adequate protections in place.
6. Cookies & Analytics
Our website may use cookies and similar technologies to understand how visitors interact with our pages. These are anonymised and do not personally identify you. You may disable cookies in your browser settings, though this may affect some website functionality.
We may use Google Analytics to gather aggregated website traffic data. Google’s data practices are governed by their Privacy Policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Appointment and contact records are typically retained for up to 2 years after your last interaction with us. You may request deletion of your data at any time (see Section 9).
8. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to:
Access the personal data we hold about you.
Correct any inaccurate or incomplete information.
Delete your personal data (“right to be forgotten”).
Withdraw consent for communications at any time by messaging us on WhatsApp or calling us.
Object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us at +91 99600 97903 or visit us at No. 167, 2nd Cross, 4th Main Rd, 2nd Stage Indiranagar, Bengaluru – 560071. We will respond within 30 days.
10. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically. Continued use of our website or WhatsApp communication after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Brush & Blush Salon
No. 167, Ground Floor, 2nd Cross, 4th Main Rd,
2nd Stage Indiranagar, Bengaluru – 560071
Karnataka, India
Your contact details are stored securely on encrypted, password-protected platforms. We do not sell, rent, or share your information with third-party marketers. Access is strictly limited to our dedicated salon coordinators and studio founders.
You remain in complete control of your communication preferences. You can opt out of our waitlist or update your personal details at any time using the direct unsubscribe link provided at the bottom of every email.
For questions regarding our privacy standards or to request immediate removal from our database, please contact our studio team directly at hello@linenandleaf.com. We review and resolve all data requests within two business days.